Privacy Policy

Shiloh Within Counselling is committed to protecting your privacy. We collect only the personal and health information needed to provide safe, effective counselling services.

Information we collect

Contact details, appointment records and clinical notes taken during sessions. Enquiry form submissions are used solely to respond to your message.

How we store it

Records are stored securely with encryption and access controls, and retained for the period required by Australian law and professional guidelines.

Disclosure

Your information is never sold or shared for marketing. Disclosure occurs only with your consent, where there is a serious risk of harm, or where required by law.

Your rights

You may request access to your records or ask us to correct inaccuracies at any time by emailing sharne@shilohwithincounselling.com.au.